Just how busy were golf courses across Canada in 2020?

Early one morning at the beginning of the season, Stephen Jardeleza positioned himself in front of his computer at GreyHawk Golf Club. On his screen was a blank tee sheet for the Ottawa club where he is the Director of Operations.

In a few minutes, the computerized tee-times reservation system would open for members to begin booking tee times for the upcoming Saturday. Up for grabs were 130 tee times across the club’s 36 holes, which, if fully booked, would work out to 520 golfers.

At 7 a.m., the tee sheet came alive. “In 40 seconds, our tee sheet was fully booked,” Jardeleza said. “And this happened every day.”

The 2020 golf season—and the year—will go down in infamy as one of the strangest that most of us will ever experience.

Faced with a mysterious and deadly nemesis, golf provided a beacon of badly needed joy amid fear and frustration. We were smitten. We couldn’t get enough golf.

“It didn’t matter that there was a worldwide pandemic,” said Simon Bevan, General Manager of Riverbend Golf Club in London. “Golf was like a drug. We all wanted to hit the little white ball.”

Now that the season has ended, the golf club industry in Canada is celebrating a record year in which rounds skyrocketed to historic proportions. Thousands of people took up golf—some for the first time, and some came back to the game—and veteran golfers played more than they ever have.

But right out of the be-careful-what-you-wish-for playbook, the industry faced the challenge of how to mollify established golfers frustrated that they could no longer get to the first tee when they wanted.

Back in April, with cities around the world looking like ghost towns, and major league sports and the PGA TOUR shut down, golfers held on to a slender thread of hope that a golf season might be possible.

By early May, golfers in Ontario and Quebec had endured two months of a gruelling lockdown, made worse by a tantalizingly warm spring that screamed golf. Golfers ached for their game. A friend said, “Golfers can distance. I play golf with people. I don’t dance with them.”

After weeks of consultation with the golf industry on safety measures, the Ontario government said courses could open May 16. Quebec set May 20 as its opening day.

Golf clubs had only a few days to finish their preparations in order to keep golfers safe. Staff removed ball washers, water coolers, benches and outfitted flagsticks with doo-hickeys that allowed you to extricate your ball without having to touch the stick.

Held back from their usual start to the season, golfers were ravenous. On May 15—the first day that tee times could be booked—thousands of ClubLink Members went online to reserve their tee times at 7 a.m., causing the system to crash.

Many technology platforms serving the golf industry were overwhelmed. When Golf Ontario opened its online tournament registration on June 24, 17,000 people visited its site in a matter of minutes, causing it to crash for the first time in its history, according to executive director Mike Kelly.

On those first wonderful days of the 2020 golf season, golfers were over the moon to play and golf club personnel were cautiously nervous.

“We were hoping that members wouldn’t contract the virus just from touching things,” said Paul Carrothers, Director of Golf at Royal Ottawa Golf Club.

Thousands of golfers wanted to play the game—not just because they are an extremely obsessive bunch—but also to escape the same four walls at home. Without having to travel for work or commute, working from home also afforded many golfers the freedom to play when they wanted. More or less.

With offices and schools closed, and nearly every other option for having fun shut down, golf became the ‘it’ activity. Spouses, friends and kids who had not tried golf, and those who had given up the game, were playing.

“Almost all of the guys that I played slow-pitch with every Tuesday for 20 years were now playing golf,” said Kevin Thistle, CEO of the PGA of Canada. “The way we play golf, work, watch sports—it’s all changing, and forcing us to adapt.”

From the once-a-year golfer to the 100-rounds-plus player, everyone played more—and wanted more.

“Players who would normally play 30 to 40 rounds played 70 to 80 rounds,” said Adam Tobin, Director of Golf at Whistle Bear Golf Club in Cambridge.

Even with most corporate events cancelled at most clubs, tee times became a precious commodity.

By the end of June, Canadians had played more than 1.5 million rounds during the month, an increase of 17 per cent over June 2019. And that’s a monumental feat folks when you consider June is THE busiest and best month to play. For an industry that faced media reports a few years earlier that it was declining, business was booming.

But for avid golfers who routinely play three or more rounds a week and were used to convenient tee times, it was not all sunshine and rainbows.

“There was a lot of frustration,” said Jason Wyatt, Head Professional at Sunningdale Golf & Country Club in London, where demand shot up 52 percent over 2019 with the same number of members. “There were people who wanted an 8 a.m. time but had to settle for hours later.”

Even playing ‘executive’ or nine-hole courses was a challenge. “There were times that we had six groups lined up to play our nine-hole course,” said Dennis Firth, Head Professional at Royal Montreal which experienced a 30 percent increase in rounds over 2019. “It was unprecedented.”

As a golfer, and the fellow in charge of tracking golfers across the country for Golf Canada, Adam Helmer said he could no longer just head out to play. He had to become organized in scheduling his golf.

“A downside of golf being so popular was that not everyone was able to get the tee time they wanted,” said Helmer, senior director of Golf Services for Golf Canada.

The problem was simple. Demand for tee times appeared limitless, but every course has a finite number of holes and daylight. And to keep golfers from getting too close to one another, most clubs spaced out tee times, which meant fewer golfers on the course.

John Finlayson, Chief Operating Officer of ClubLink, says that—as a general rule of thumb—a private golf club with 18 holes carries about 400 full dues-paying members to sustain its business.

But even in June when the days are longest, there’s only enough room to accommodate about 225 golfers. “If 300 people want to play that course that day, you have a problem,” said Finlayson, whose ClubLink courses saw a 29 percent increase in rounds in 2020 compared with 2019.

Many private clubs responded by restricting the number of guests that members could bring, and restricted access for certain classes of memberships.

“To make room for our full members, we had to restrict our legacy and out-of-town members,” said Ian Leggatt, General Manager of Summit Golf Club in Richmond Hill. “We had to communicate to them that these are unusual times,” said Leggatt, who has since moved to the same position at St. George’s Golf and Country Club in Toronto.

Initially, Leggatt and other senior club managers wondered if golfers would “drift from the game” because they couldn’t socialize in the clubhouse restaurant afterwards,

and the on-course experience was altered.

But with fewer golfers on the course, no need to rake bunkers, and single riders on carts, the speed of play improved dramatically.

“The measures were taken for safety, but it provided a better experience,” Finlayson said. “Most golfers expect to play 18 holes in 4 to 4.5 hours, but this year a 4-hour round was considered a bit slow.”

Nonetheless, many golfers were frustrated about access, and many golf clubs stepped up their communication efforts to help their members adapt.

“You couldn’t over-communicate,” Leggatt said. “This whole thing was shifting, and there was no template on how to make it work better.”

It affected everyone, including ClubLink Member and CEO of the National Golf Course Owners Association of Canada, Jeff Calderwood.

“I’d jump on the computer five days in advance at 7 a.m. this fall, and there were often no times at Eagle Creek (his Home Club in Ottawa),” he said. “It illustrated the dilemma we had.”

Industry leaders such as Calderwood are thankful golf provided a silver lining during a pandemic, but they are also mindful that the industry is challenged by how it satisfies core golfers while retaining new players.

“I don’t claim to have all the answers. You could restructure and find that, perhaps with a vaccine, demand doesn’t stay so high, and then you’re not sustainable if you got it wrong.”

Mike Kelly of Golf Ontario was among the industry leaders who consulted with the Ontario government to allow clubs to open this season, and he’s grateful golfers turned a possible disaster into a banner year for golf.

As a golf administrator who represents the sport in Ontario, as well as players who want to play and have fun, Kelly says he can’t lose focus on what’s truly important.

“Our job is to provide a safe environment. That’s our No. 1 priority during this pandemic. We can’t screw this up. The game has grown and the industry will evolve, but the priority must be safety.”

Tim O’Connor is a golf and performance coach, writer and author of four books, co-host of the Swing Thoughts podcast, and webinar presenter. He is the 2020 winner of the Lorne Rubenstein Media Award given by Golf Ontario. tim@oconnorgolf.ca

Canadians golfers are playing golf and adapting to new technology such as the Golf Canada App like never before.

In a year where record numbers of recreational rounds were registered with Golf Canada through June (1.2 million), July (1.6M), August (1.5M), September (1.5M) and October (618,500) embracing technology and new apps has become a way of life for most Canadians who have spent much of 2020 learning to deal with  COVID-19 lockdowns, quarantines and social distancing measures.

“It has been here for years, creeping into our lives, but the rapid spread of technology accelerated by the pandemic has led to a digital transformation like no other – even for golfers, who now book the vast majority of their tee times on-line, post their scores digitally and use a virtual scorecard,” says Vanessa Morbi, Senior Director of Marketing at Golf Canada.

We carry less cash – it is all about contactless digital payments. We go to school less – it is all about virtual distance learning. We do not go to work as much or see people face-to-face – it is all about remote working and Zoom meetings. So much for seeing your doctor in their office – we are now using Telehealth. Friday night at the movies or concerts have become almost nostalgic – it is now all about on-line entertainment and the increase of endless streaming services. We shop on-line like never before. We are ordering take-out like never before and we connect with loved ones using the internet much more than we ever would have imagined. The COVID-19 digital transformation is now part of the fabric of our lives and there is mostly likely an app for that or it is in the works.

“Many businesses across this land have been extremely busy creating and expanding digital platforms to maintain or grow their business, while connecting with old and new consumers in creative ways,” added Morbi. “The launch of Golf Canada’s bilingual app on August 1, 2020 was a perfect parallel with the smartphone app boom. It has hit a real sweet spot with Canadian golfers.”

Golf Canada experienced a tremendous 175% increase in net-new downloads of its app between August 1 and October 1. Monthly active users soared 77% over last year and monthly app sessions are up 67%. Score posting for handicap purposes has been hugely popular with users of the new app. Score posting for September 2020 was up 28% versus September 2019.

“In my books Golf Canada really hit a home run with this app and I’m looking forward to seeing what they have in store for 2021,” says Frank Novello, a member at Dundas Valley G&CC in Ontario. “I love the new interface. It is so simple to use. I really like the new options and user experience. Everything is at your fingertips. It’s awesome actually.”

Golfers can enter their scores on the app as they play hole-by-hole or at the end of a game. Shot-by-shot GPS is also hugely popular. Golfers can track a variety of stats including driving accuracy, greens in regulation, putting strokes, sand shots and up & downs. You can also add friends and track those scores following their rounds.

“All my buddies at Dundas Valley use it. We have a little Saturday morning match for a beer and we use the app to keep track of how everyone did. It is a ton of fun,” Novello adds, noting that due to COVID-19, the club, like many others, eliminated traditional scorecards and pencils as a safety precaution.

In September, Novello went on a buddies’ golf trip. The two foursomes played Lora Bay, Batteaux Creek, Monterra and Cobble Beach in the Collingwood area.

“Once you start using the app it simplifies the game,” he added. “It was easy to determine our handicaps for each of the courses based on slope and course rating of each course and using the GPS feature on a course you’re not familiar with proved to be a real shot saver.”

As the 2020 golf season winds down, Golf Canada is delighted with the success of the app to date. During a time when Canadians have been separated and distanced from each other as a result of the COVID-19 pandemic, the app allowed golfers to better connect with the game they love and those they play it with.

The app is available for download for both iOS and Android mobile devices from the App Store and Google Play at no cost. Some benefits and features require a Golf Canada membership to use.

“COVID-19 has demonstrated the importance of digital readiness, which allows business and life to continue as usual – as much as possible – during pandemics,” Morbi says. “The Golf Canada App was our leap forward during a challenging year. We are preparing to include exciting new features including Shot Tracer and gaming for 2021 to build on the momentum and create a more connected golf community among our 1,400 member clubs and those who play the game.”

To download the new Golf Canada App – a free tool for Canadian golfers to enhance their course experience and go digital with their game – click here.

Ralph Bauer is taking on the role of Director of Instruction at Hamilton Golf and Country Club (HGCC) starting December 1, 2020.

After spending the past 12 years coaching full-time on the PGA TOUR, Ralph is looking forward to working with members and calling Hamilton home in his new full-time position.

“After the US Open at Winged Foot in September, I decided it was time to transition off the PGA TOUR and stay closer to home, the Director of Instruction job at HGCC was always my dream job since the day I first applied for it 25 years ago,” says Bauer, who has spent four stints in quarantine and isolation as a result of COVID-19 and has had lots of time to consider his options moving forward. He called his PGA TOUR players and other students to let them know of his change of plans and he is thrilled to have accepted the job.

This is the next step in elevating the member learning experience at HGCC.

“Ralph’s down to earth personality, dedicated skill set to improve the player and increase enjoyment in the game is one that fits well within the HGCC Golf Academy’s mission, visions and values,” says HGCC Head Golf Professional, Emerson Mahoney. “The mission of the HGCC Golf Academy is to provide the HGCC membership with access to world-class instruction and coaching. Under Ralph’s leadership, we will develop programs to improve and elevate the enjoyment of our most novice to most seasoned members of the club.”

Ralph says his goal is to continue to improve as a coach and an instructor. The 25-year member of the PGA of Canada views himself as a holistic golf coach/teacher. He teaches his students to practice properly and efficiently, so they get the most out of their time on the range, avoid injuries and enjoy the game more. He has a deep and abiding love of the game and everything that goes into enjoying it more and all things related to game improvement.

“I have spent the past two decades trying to become the best golf coach in the world and now I’m focused on being the best Director of Instruction in the world,” Ralph says. He has collaborated with many of the top trainers and coaches in the world, has visited and taught students at more than half of the top-100 courses in the world and seen vibrant teaching programs in action. He was the Golf Ontario Head Coach for several years and also had several roles with Team Canada, notably as the Assistant Coach from 2010 to 2012.

Ralph has coached competitors at all four majors, the past two Presidents Cups, the 2016 Summer Olympics and at every PGA Tour stop. His past and present students include Adam Hadwin, Mackenzie Hughes, David Hearn, Graham DeLaet, Nick Taylor, Adam Svensson, Lucas Glover, Gary Woodland, Kyle Stanley, Jhonny Vegas, JJ Spaun, Kevin Chappell, Anirban Lahiri and Brandon Harkins. His players have won 25 Golf Ontario provincial championships and 19 of the last 20 years, he has had a student make Golf Canada’s national amateur team.

“I don’t treat a tour player any different than I would any other student. My goal is to work with the student to improve their game” says Bauer. “I started in the business teaching beginner women golfers at Turkey Point GC 27 years ago. I still remember it as a nerve-racking experience. It took me a few years to understand that my students were nervous too. Now, I try to get my students to feel relaxed during a lesson, so they can be in a calm mental state and ready to learn and improve.”

He lives in Turkey Point, with his wife Margaret. They have three grown daughters; Rebecca, who was the Women’s Golf Team Captain at McMaster University; Rachel who is the Women’s Golf Team Captain at the University of Guelph and Leah, who attends King’s College.

Bauer is looking forward to developing a strong junior program at HGCC. “I believe we can have the best junior program in the world right here at HGCC,” he added.

On November 4^th, 2020, members of the Golf Journalists Association of Canada (GJAC), took part in an online discussion on the topic of Municipal Golf in Canada. This inaugural GJAC Virtual Summit is part of an ongoing series intended to help golf journalists across Canada stay connected, as well as to generate discussion and opportunities around important issues in the game.

Format of these events consist of a moderated question and answer period, followed by a brief opportunity for questions from attendees.

Panelists for the first summit included:

• Jeff Moore, CPGA Head Professional, Golf Operations, City of Brantford
• Ryan Logan, Director, Membership, Golf Canada
• Malcolm Bromley, Former GM, Vancouver Parks and Recreation Facilities

SCOREGolf columnist Rick Young acted as moderator.

The one-hour event was recorded and is available to watch below.

The Canadian golf community is saddened to learn of the passing of former Golf Canada President and Honorary Life Governor Findlay Young of Prince George, B.C., who passed away suddenly on Friday, October 9, 2020 at the age of 92.

Young was born in 1928 in Glasgow, Scotland, where he met his wife Nancy. They married in 1955 and emigrated to Canada in 1957.

He served as a director at B.C. Golf from 1961-1999 and was an honourary life director. He also served as president of the Royal Canadian Golf Association (now Golf Canada) in 1993 where he was also named an honourary life governor.

In total, Young won 53 golf competitions, including 11 Prince George Golf and Curling Club championships between 1959 and 1970. He recorded eight holes-in-one.

Among his many accomplishments off the golf course, Young was a director for the Prince George Mohawks senior hockey team for 10 years and was inducted into the Prince George Sports Hall of Fame in 1998.

For many in the golf community, Findlay was a great friend and mentor whose passion for golf and contributions to the game left a lasting impact. His mark on our organization and our sport will not soon be forgotten.

Below is a message that was shared by the Prince George Golf & Curling Club and here is a link to the bio that was included with his induction into the Prince George Sports Hall of Fame.

Always prioritizing junior golf, he successfully mentored many skilled amateurs locally, provincially, and nationally, including captaining the Pacific Northwest and Canadian Junior Teams. Findlay’s rules proficiency and diplomatic skills eventually led to the presidency of Golf Canada as the first ever elected from Northern BC.

As president he attended the World rules conference and served as Canada’s golf ambassador to the 1994 Masters and Canadian, U.S., and British Opens. A lethal wedge player and scratch golfer for many years, Findlay dominated golf in the Northern interior, holding 11 club championships at the Prince George Golf & Country Club, a record that will never be equaled.

“Fin” significantly influenced all aspects of our club’s development, and on behalf of the board, our condolences and best wishes go out to the Young family.

“scíth a ligean”

Respectfully,
Don McDermid
General Manager On Behalf of the Prince George Golf and Country Club Board of Directors

The Invictus Games, held in Toronto in September 2017, included a golf event hosted by St. George’s Golf Club where spectators were treated to outstanding performances by the athletes. Those of us fortunate enough to attend the event could not help but imagine the opportunities of engaging more people with disabilities in golf.

“This was the most memorable and inspirational event we have been a part of,” said Jason Clarke, CCM, who was general manager at St. George’s during the Games.

“St. George’s has a long history of recognizing the contributions made by Canadian service men and women, so hosting the Invictus Games was a natural fit for us,” said Clarke. “This was the first time that golf was included as an official sport of the Invictus Games and the first time they were hosted [in] Canada. We were determined to make Canada proud and give the athletes the ‘St. George’s experience.’ It was inspiring to see so many of our members volunteering for the games, including most of the caddies.

“We had the honour of hosting two Invictus athletes who utilized the Paramobile adaptive golf cart; it is a game changer! These three-wheeled vehicles can enter and exit a sand bunker, drive on a green and even navigate over a 10-inch curb. The Paramobile cart assists the athlete to standing position. This is a sensation that these golfers never thought they would experience again. It is difficult not to get emotional witnessing this achievement.”

Making your club more welcoming and accessible

Jan Bel Jan, of Jan Bel Jan Golf Course Design, is president of the American Society of Golf Course Architects and an advocate for golfers with a disability.

“People with disabilities are people first. Each of us knows someone who has difficulty with access, due to a congenital condition or because they have lost some ability because of illness, injury or age,” said Bel Jan. “The opportunity to enjoy golf provides wonderful social, recreational and healthful experiences for everyone. A welcoming and accessible golf facility can benefit economically through increased food and beverage, pro-shop sales and fees, as well as from the satisfaction of providing a valuable service.”

Obstacles can present barriers to people with disabilities in many aspects of their lives. Bel Jan believes the biggest obstacle may be that we are not comfortable in knowing how to treat people with disabilities. It is essential that everyone at a golf facility be trained to be aware of a person with a disability and to feel comfortable assisting them. When in doubt, Bel Jan encourages using common customer courtesy. Because degrees of impairments vary, she suggests asking people with a disability if they need help before attempting to assist them, and then asking how you may assist. For formal training, Bel Jan has found that coaching done by people who have disabilities can be helpful.

“The opportunity to enjoy golf provides wonderful social, recreational and healthful experiences for everyone. A welcoming and accessible golf facility can benefit economically through increased food and beverage, pro-shop sales and fees, as well as from the satisfaction of providing a valuable service.” – Jan Bel Jan, Jan Bel Jan Golf Course Design

The range of disabilities is very broad and, while there are laws and codes to address building accessibility, foresighted golf facility operators can learn how to better accommodate golfers with a disability. Proper signage that directs patrons to the facility’s goods and services is beneficial to everyone. Golf course operators should ensure easy access to at least one teeing area per hole. Creating additional tees, in a safe and accessible place, can meet this need. If readily achievable (with not much difficulty or expense), unobstructed golf cart access should be provided to all areas to be reached by the golfer. Golf cart paths should provide a modest slope for motorized vehicles, including for regular and single rider golf carts.

Ropes and GPS limits on carts can be barriers for those who need to get closer to the green for safety or for ease of access. Both can be adjusted – ropes can be lowered and replaced, and GPS units can be programmed for a specific cart. Red cart flags permit closer proximity to tees and greens and can help to improve access and speed of play. Consider making a map of accessible routes that may include accessible tees, areas of the course to be avoided and bunkers that may be difficult to access or egress.

Another consideration on the course is providing accessible washrooms. If permanent facilities are not available, accessible port-a-potties can meet the need. Also, consider the heights and locations of water and other materials around the course. Where there are steep slopes or difficult-to-access bunkers, the facility can establish the use of the “Modified Rules of Golf for Players with Disabilities” developed by the R&A and USGA. These Modified Rules permit a safe drop area away from the slope or outside the bunker, as well as other accommodations. When course renovations are undertaken, it is important to consider how to make the facility barrier-free.

Should a golf club or practice range want to encourage people with a disability to enjoy the game, inviting adult or children’s groups for clinics may inspire new golfers. Become familiar with programs in your area for people with disabilities. A golf facility could also establish a relationship with a rehabilitation hospital as part of their community outreach. Golf can aid significantly in recovery through an outdoor experience, with a helpful focus on hand-eye coordination, improved balance, strength and flexibility as well as sense of purpose. All of these contribute to the wellbeing of the person with the disability as well as to family, friends and companions.

Finally, Bel Jan recommends that golf facilities audit themselves for accessibility, programs and training. They should include information on their website to promote their accessibility, as well noting any instruction, clinics or programs that may interest people with disabilities and their families.

“An ‘invitation’ is always a great way to make people feel welcome to your course,” said Bel Jan.

Golf for people who are visually impaired

Glenn Babcock is the president of the Ontario Visually Impaired Golfers Association, serves as a director on the board of Blind Golf Canada and sits on the Human Resources Committee of Golf Canada. Babcock was born with his visual impairment. His father was a golf professional, so Babcock grew up around golf courses and had the benefit of learning to golf from a young age.

He says that some golfers are born blind or visually impaired, while others have lost their sight due to injury or illness, or simply as they age. For those who have lost their sight, being able to continue an activity that they enjoy is important to their physical, social and emotional wellbeing.

There are many golfers whose vision loss requires them to seek assistance to play the game. Their “guide” may be a fellow golfer, a non-golfing friend or a family member committed to helping them enjoy the game. The guide helps the golfer get safely around the course, lines them up for each shot and provides information on distances and obstacles and, of course, the guide must also find the ball!

Staff at golf courses should understand this partnership of golfer and guide. Starters and marshals should be made aware of the presence of a “walker.” Groups may be slower, as it takes more time to set up a golfer who is blind or visually impaired. Babcock recommends asking the golfer about their speed of play and how much time they need for setup with their guide and then adjust the group size if necessary.

Some courses have recognized the challenges in arranging a game and offer incentives to encourage blind and visually impaired people to play. Two-for-one rates for the golfer and their guide, even if the guide is playing, are offered by some. Others offer a discount and one club even offers a complimentary nine-hole round for two golfers, and their guides, each week on Monday afternoons.

Golf for people with missing limbs or limited mobility

Kristian Hammerback is the president of the Canadian Amputee Golf Association and is a member of Golf Canada’s Amateur Competitions Committee. As a golfer who was born missing a limb, golf provided him with a childhood activity he could participate in with his friends. He believes that it is important to provide golfing opportunities for people who are missing limbs or with reduced mobility and that it can be instrumental in getting back into life after an injury or illness.

Golfers with missing limbs or limited mobility may have challenges getting around the course and getting to the ball. They don’t like to play long rounds or slow play down for other golfers. Using carts or “solo rider” units, providing red flags and being lenient with cart rules will help to speed their play.

Hammerback, who has helped organize several tournaments for amputee golfers, has found that golf courses are always very helpful and “bend over backwards” to give the competitors a great experience. He encourages golf courses to promote golf participation for all, get involved with organizations for people with disabilities to offer golf clinics and partner with local rehabilitation facilities to provide golf opportunities as part of the recovery process.

Golf for people who are deaf or hard of hearing

Alain Turpin, the executive director of the Canadian Deaf Sports Association, says that the biggest challenge is communicating with deaf and hard of hearing golfers.

“Sometimes, it is difficult for pro-shop employees to communicate with deaf golfers who speak poorly or can’t speak and use language signs,” he said.

He recommends speaking face-to-face with deaf or hard of hearing golfers and writing simple messages on a sheet of paper to communicate.

When golfers who are deaf or hard of hearing take part in a sanctioned competition, it is important for the host committee to reserve a sign language interpreter. It makes a big difference for the deaf golfer to feel included and equal. As well, creating awareness for fellow competitors, competition officials and facility staff of the importance of face-to-face and written communication is essential.

Golf for military veterans who are ill or injured

Joe Kiraly, the outreach and communications manager for Soldier On, a program of the Canadian Armed Forces Transition Group, attests to the impact that golf brings to the recoveries of veterans.

“Golf has been a surprising addition to my life following an injury resulting in physical limitations and loss of personal identity,” said Kiraly. “I saw how golf helped others and decided to try it myself.”

The Soldier On golf program, one of its most robust initiatives, is championed by Michael Feyko, who works at Royal Oaks Golf Club in New Brunswick. Feyko is a PGA of Canada teaching professional and a former soldier who used golf as an integral part of his own recovery from injury. The program began as a grassroots initiative to support Armed Forces personnel suffering loss of ability, loss of identity or loss of career and was found to help improve mental and physical health.

Kiraly reports golf clubs being very welcoming to ill and injured men and women. Many veterans who have experienced

sensory or mobility loss, or who have been suffering emotionally, have found golf to be an important component of their healing. With the support of the golf community, the Soldier On golf program is continuing to grow across the country, with three week-long camps planned in 2020.

Golf is for everyone

While you may not have the opportunity to host the Invictus Games, you can make your club welcoming and accessible to all golfers and potential golfers. We all know people with a disability. Providing them the chance to learn the game or continue an activity they enjoy following the loss of ability is tremendously beneficial to them, their families and your club!

This article originally appeared in the Spring 2020 issue of Club Manager Quarterly, a publication of The Canadian Society of Club Managers (CSCM), and is reprinted with their permission. The original article can be found online here.

Leslie Dunning is the past president of Golf Canada. She believes golf is for everyone and that inclusion is key to growing the game. She is a member of Earl Grey and Bigwin Island Golf Clubs.

This golf season will be one for the books.

But despite unprecedented schedules, navigating a global pandemic and extreme heat in the country’s two biggest provinces, golf’s superintendents were there as they’ve always been – solving problems and giving golfers an opportunity to play the sport they love.

That’s why International “Thank a Golf Course Superintendent Day” means even more in 2020.

On September 23, the Canadian Golf Superintendents Association, in concert with other global superintendent groups, recognized those who keep the game going and enjoyable. All together the global groups represent more than 31,000 golf course management professionals. Look for a commercial to run on the Golf Channel and other media outlets, along with social media content.

Golfers and others are encouraged to join in the conversation online using the hashtag:  #ThankASuper.

“Supers aren’t just people who grow grass. They’re an integral part of a team at any golf course,” says Kathryn Wood, chief operating officer of the Canadian Golf Superintendents Association.

Just as most superintendents were gearing up for their season, that’s when COVID-19 really spread aggressively worldwide, with sports leagues – including the PGA TOUR – pressing pause. Luckily superintendents were able to maintain an essential, minimal level of maintenance at golf courses (British Columbia was different insofar as courses were not mandated to close).

Wood says she has been so impressed by the resilient, smart, group across the country.

“Looking back, there have been challenges presented for every person in the pandemic, but golf course supers are pretty ingenious, proactive and flexible and can come through any type of challenge pretty well,” says Wood. “They are very flexible and able to deal with the different challenges they’re faced with.”

At Cutten Fields in Guelph, Ont., head superintendent Bill Green tells a story of adaptability – a key for 2020, more than ever, he says.

He says he had one-person work for him this year – Ashton DeBello, a second-year chemistry student – who last summer worked in the halfway house at the club. Her bosses loved her and wanted to her back in 2020. But when the course opened, there was no halfway house due to COVID-19. She joined Green’s team – along with a chef and a clubhouse maintenance worker, who pivoted gigs to help keep the course in top shape – where DeBello learned construction skills.

Now? She’s operating an excavator, installing drainage and building bunkers.

“It’s brought the entire club, staff-wise, closer,” says Green about having people from other parts of the club’s business see what it takes for superintendents to get their jobs done. “Even if it’s just a few people, they understand what we’re doing on the golf course a little more. The members know my staff. Usually we’re in the trees and no one sees us.

“I think anybody in any business or any walk of life… everybody has had to adjust and change their life in many ways in a lot of cases and we’re no different.”

In Manitoba, Darren Kalyniuk is president of the Canadian Golf Superintendents Association and the superintendent at St. Boniface Golf Club. He, like Green, says the staffing and budget issues were the biggest challenges they had to face in 2020.

Still, superintendents did what they always do – persevere.

“A lot of superintendents put on their rally caps and really did whatever they had to do with limited resources to get the courses back up and running properly,” says Kalyniuk.

“Everyone was asked to work with limited staff because there were so many uncertainties with revenues at the beginning and it put a little bit of a challenge on the courses and supers to do more with less.”

Doing more with less has been demanded of so many across Canada. Combine that with the increased safety measures installed at workplaces, and you’ve got a challenging season – not to mention there were record-breaking numbers of people coming out and playing golf, too.

But David Hunter, the superintendent at TPC Toronto at Osprey Valley’s Hoot and North Courses says he’s seen his staff embrace the challenge.

“We’ve been really excited to provide great course conditions for the whole season,” says Hunter. “It’s been a banner year for our staff and we’re incredibly proud of this group of people.”

As Canadian golfers, we should all be incredibly proud of superintendents from coast to coast.

And to them, on September 23 and every day, we say thank you.

In late July, Golf Canada and the Golf Canada Foundation joined together to launch the COVID-19 GOLF RELIEF FUND, an initiative aimed at supporting golf courses in helping employees and golfers stay safe while also thanking front-line workers through encouraging additional play and welcoming juniors to further experience the game.

As part of the RELIEF FUND, golfers and golf fans across the country were able to participate in a digital sweepstakes campaign featuring significant prizing across Canada and the U.S. in 2021.

Golf Canada and the Golf Canada Foundation would like to thank everyone who participated in the sweepstakes and supported the COVID-19 Golf Relief Fund thus far.

We are excited to announce and congratulate our sweepstakes prize winners below:

—

We are not done yet… You can still help by getting behind the COVID-19 Golf Relief Fund!

Donations to the RELIEF FUND will be accepted throughout the season.

Click here to learn more about the COVID-19 Golf Relief Fund

Despite the challenges of the pandemic in the communities where we live, work and play, golf has seen a strong increase in rounds played across the country. Interest in the game and the golf experience among avid players, new enthusiasts, and juniors has been encouraging with golf’s re-emergence through COVID-19. Golf is well positioned for continued success moving forward and as the season begins to wind down, take a moment to be proud of the industry’s collective efforts to keep golfers and course staff safe in 2020.

PORTLAND, Ore. – Canada’s Brooke Henderson withdrew from the LPGA Tour’s Cambia Portland Classic on Monday due to poor air quality.

Henderson told The Canadian Press that she was withdrawing shortly after the LPGA shut down the course and practice facilities. A dense smoke advisory was in effect until 6 p.m. local time in the city of Portland, Ore., due to wildfires raging through California, Oregon, and Washington.

“I felt it was unsafe to go and play in Portland this week with the air quality and the close proximity of the fires,” said Henderson.

Henderson tied for second at the ANA Inspiration on Sunday after an exciting playoff against Nelly Korda and eventual winner Mirim Lee in Rancho Mirage, Calif. It was her third tournament after the LPGA’s restart and the second major of the tour’s condensed season.

The product of Smiths Falls, Ont., was looking forward to playing at Columbia Edgewater Country Club this week as she has won two of her nine LPGA titles at the Portland Classic.

“I feel like my game’s in a really good spot coming off the weekend and Portland’s always been a special place to me,” said Henderson, who won in 2015 and 2016. “I’m usually in contention at some point during the week, even in the years I don’t win.

“It was definitely a tough decision but I feel like it was the right one, given the circumstances.”

Henderson, whose nine LPGA titles are the most professional golf wins for a Canadian of any gender, intends to fly back to her home in Florida before playing in the ShopRite LPGA Classic in Galloway, N.J., Oct. 1-4.

The 23-year-old skipped the Australian leg of the season early in 2020 and then the LPGA Tour cancelled its swing through Asia as the COVID-19 pandemic spread from Wuhan, China.

Play on tour resumed with the inaugural Drive On Championship in Toledo, Ohio, on July 31 but Henderson decided to sit out until the Women’s British Open on Aug. 20 at Royal Troon Old Course in Scotland, where she missed the cut.

She then tied for 49th at the NW Arkansas Championship on Aug. 30 before her strong finish at the ANA Inspiration.

“In terms of COVID, I feel like the LPGA’s done a great job and we feel safe,” said Henderson. “It’s just unfortunate because the entire west coast is burning up. Air quality is not good and it’s very scary for all the residents here.”

– Third annual business summit to inspire empowerment will be held online Tuesday, September 1, with complimentary admission –

– Panelists include CP Ambassadors Brooke Henderson and Lorie Kane; Olympians Marnie McBean and Perdita Felicien; as well as executive and educator, Candy Ho and CP executive Pam Arpin –

OAKVILLE, Ont. (Golf Canada) — Golf Canada in partnership with Canadian Pacific (CP) has announced the third annual CP Women’s Leadership Summit will take place virtually on Tuesday, September 1, 2020, with complimentary access.

The intent of the CP Women’s Leadership Summit is to bring together like-minded female business leaders for an opportunity to network, as well as inspire empowerment and philanthropy among women. This year’s Summit will feature four sessions, running from 1:00 p.m. to 3:00 p.m. EDT, and will be hosted by TSN anchor Lindsay Hamilton.

The CP Women’s Leadership Summit will also help raise funds for the BC Children’s Hospital Foundation, the primary charity partner of the 2021 CP Women’s Open, with online donations supporting the health and wellness of children at the BC Children’s Hospital.

The opening-session of the Summit will discuss leadership in sport and will be led by Canadian rower, Marnie McBean, a three-time Olympic gold medalist and Chef de Mission of the 2020 Canadian Olympic Team at the Tokyo Olympic Games.

The second session will be themed around leadership during uncertain times and will feature Candy Ho, CEO of The Cape on Bowen Community Development and a board member of Heart & Stroke Foundation of BC and Yukon along with Pam Arpin, Assistant Vice President, Customer and Corporate Services with Canadian Pacific who was named 2019 League of Railway Woman of the Year.

Perdita Felicien, a retired Canadian hurdler and world champion turned TV broadcaster and personality, will head up the third session touching on overcoming challenges and adversity.

The final session will touch on the growth and state of women’s golf and will feature emcee Lindsay Hamilton interviewing LPGA golfers and CP ambassadors Lorie Kane and Brooke Henderson.

Kane is a 4-time LPGA Tour winner who received the Order of Canada in 2006. She is an honoured member of the Canadian Golf Hall of Fame (2016) and was recently named as an inductee into Canada’s Sports Hall of Fame (2020-2021).

Henderson, a 9-time LPGA Tour champion and winner of the 2018 CP Women’s Open, became the second youngest player in LPGA history to win a major championship at the 2016 KPMG Women’s PGA Championship. She also represented Canada at the 2016 Summer Olympics in Rio where she finished T7.

“I am very excited to participate in the CP Women’s Leadership Summit to share, hear and learn from some amazing female leaders,” said Pam Arpin, Assistant Vice-President Customer and Corporate Services, Canadian Pacific. “This is also a great opportunity to raise funds for a commendable cause and help to leave a lasting legacy for the hospital, children and families who need it.”

For Golf Canada, hosting the CP Women’s Leadership Summit aligns with the organization’s commitment to developing a more inclusive culture in Canadian golf.

“The CP Women’s Leadership Summit is an important event to provide a forum to discuss meaningful topics that can offer change within sport and the workplace,” said Mary Beth McKenna, a member of Golf Canada’s championship management team. “Our speakers are true leaders, both in their respective industries and as women’s empowerment advocates. While we can’t gather in person this year due to circumstances around the pandemic, we are excited to bring speakers together virtually who will provide participants with an inspiring experience and wide array of perspectives.”

The CP Women’s Leadership Summit typically takes place in conjunction with CP Women’s Open tournament week. In late June, Golf Canada, CP and the LPGA jointly announced the 2020 CP Women’s Open would be postponed until 2021 due to continued travel and border restrictions related to the COVID-19 pandemic.

The 2021 CP Women’s Open will be held August 23-29, at Shaughnessy Golf and Country Club in Vancouver. Information about the 2021 CP Women’s Leadership Summit will be announced in the coming months.

More information about the CP Women’s Leadership Summit, is available online at www.cpwomensopen.com/wls.